Privacy policy
Our Protection Of Your Privacy
We are committed to protecting the privacy of any information provided by you as our customer and will take all reasonable precautions to protect your personally identifiable information from loss, misuse or unauthorized access.
In dealing with your personal information as a customer, we will fulfill all obligations applicable to us by law.
From time to time it may be necessary for us to revise and update our privacy policy. We reserve the right to change our privacy policy at any time without prior notice by updating this page. We suggest you familiarize yourself regularly with our policies and your rights before placing an order with us to ensure you are aware of our most up to date privacy policy.
Details We Collect From You
There is some information we, and the third party providers we engage, will collect from you when you visit our site or get in touch with us. This includes:
- Your name, email address, contact number, billing and delivery address
- Information about your device and browser
- Demographic information such as your location
- Your IP address
- Pages you visit on our site and products you view
Cookies
We also use browser cookies to recognize you when you return to our site after your first visit. Cookies are small pieces of data that are stored on your computer's browser and are created when you use your browser to visit a website that uses cookies to keep track of your movements within the site. Cookies are helpful for your return visits to a site as they remember your login, preferences, and other personalized functions.
We use cookies to measure website traffic, on-site behavior for the purposes of marketing and make your on-site experience as relevant to you as possible. You can at any time disable this feature on your browser if you do not want your website activity to be identified as your own, however this may limit your use of some features on our site.
Our Use Of Your Information
We will not sell or distribute your information to third parties unless we have your express consent to do so or are required to by law. The information we collect from you is used for the purposes of:
- Processing, fulfilling and delivering an order to you
- Responding to an enquiry you submit to us via our customer service channels
- Sending you email correspondence via our newsletter (if you have opted into this)
- Business analysis, reporting and market research; Improving our products and services.
We collaborate with external entities to oversee our payments, advertising, marketing, and email outreach. As a result, some of your personal details are processed by these entities on our behalf. This might entail your data being stored beyond Australia's borders (our location) and outside the European Economic Area. When you choose to communicate with us or make a purchase through any of our platforms, we interpret this as your acknowledgment and understanding of our privacy policy and terms, and your agreement to the outlined data usage and storage.
Additionally, upon joining our database and sharing your personal details, you authorize us to utilize information like your name, email, and phone number for promotional activities. This might encompass communications such as newsletters, contests, and special offers via email, SMS, social platforms, or traditional mail.
Contacting Us
Your data security is our top priority. We meticulously adhere to internal procedures to ensure the utmost protection of your information, limiting access only to necessary personnel. Rest assured, our website connection is fortified and secure. Should you find discrepancies in the information we hold about you, or if you have questions regarding our privacy policy or terms of use, don't hesitate to reach out via email at support@bullioncare.com.au.